Frequently Asked Questions
Clear answers about our nonmedical services, payment options, and how to get started.
What services do you provide?
We offer nonmedical personal care, homemaking support, companionship, respite support, and care advocacy/resource navigation. The exact service plan is discussed individually.
Who can receive services?
We support adults and families with daily living and community support needs, including older adults and people with disabilities. We discuss fit and availability for each request.
Do you accept Private Pay?
Yes. We can discuss the requested services, schedule, and payment arrangements during intake.
Can Long-Term Care Insurance be used?
We welcome LTCI inquiries. Benefits, eligibility, elimination periods, provider requirements, claim approval, and reimbursement vary by policy and carrier. Coverage is not guaranteed.
Do you accept Medicare or Medicaid?
We do not currently accept Medicare or Medicaid for these services. We welcome Private Pay and Long-Term Care Insurance inquiries; any LTCI coverage or reimbursement depends on the policy and carrier approval.
Where do you serve?
Our Central Indiana service area includes Marion, Hamilton, Hancock, Hendricks, Boone, Johnson, Morgan, and Madison counties. Availability is confirmed by location.
Are your services medical?
No. Solid Support Solutions is a licensed Indiana Personal Services Agency providing nonmedical support. We do not provide skilled nursing or medical treatment.
How do I request services?
Use the Request Services page for yourself or someone you support. We will follow up to discuss needs, location, schedule, and next steps.
How can a professional make a referral?
Use the separate Make a Referral page. Share only preliminary information appropriate for an initial follow-up.
Have another question?
Reach out through the path that fits your situation.